Privacy Policy and GDPR

Information obligation pursuant to Article 13 of the GDPR

Who is the administrator of your personal data?

The administrator, i.e. the entity deciding how your personal data will be used, is WARSAW DOG Zofia Kwiatkowska with its registered office at ul. Myśliborska 53/210 03-185 Warszawa (hereinafter "We", "Warsaw Dog"), operator of the trading platform available at warsawdog.com. The data inspector is Zofia Kwiatkowska.

How to contact us for more information about the processing of your personal data?

Write to us at: [email protected] or to the postal address: Warsaw Dog ul. Myśliborska 53/210 03-185 Warszawa

Where do we get your data from?

We received them from you when setting up an account, making purchases in our online store, when placing an order by phone, e-mail, messenger or with a company representative.

What is the purpose and legal basis for the processing of your personal data by warsawdog.com?

We process your personal data because it is necessary to perform the contract concluded with you, including:
• enabling the provision of electronic services and full use of our website, including making transactions and payments;
• setting up and managing your account and providing support for your account, transactions and solving technical problems;
• handling complaints in our online store or on etsy.com when you submit such a complaint;
• handling inquiries and notifications that you send to us (e.g. via the contact form);
• contacting you, including for purposes related to the provision of services.

In addition, the law requires us to process your data for tax and accounting purposes. We also process your personal data for the purposes indicated below, based on the legitimate interest of warsawdog.com, which is:
• monitoring your activity, including searching for keywords and managing your activity on warsawdog.com
• adjusting advertisements in accordance with the content previously viewed by you, adjusting offer categories or individual offers based on your activity on warsawdog.com;
• conducting marketing activities towards you, including conducting direct marketing of Warsaw Dog's own services, its goods or services;
• contacting you, including for purposes related to permitted marketing activities, through available communication channels, in particular and with your consent - by e-mail and telephone;
• handling your requests submitted in particular to the user service department and via the contact form in a situation where they are not directly related to the performance of the contract;
• debt collection; conducting court, arbitration and mediation proceedings;
• conducting statistical analyses;
• storing data for archiving purposes, and ensuring accountability (showing compliance with our obligations under the law).

If you agree, we process your personal data in order to:
• saving data in cookie files, collecting data from websites and mobile applications;
• organization of competitions and promotional campaigns in which you can take part;

You can withdraw your consent to the processing of personal data at any time in the same way as you expressed it. We will process your personal data until you withdraw your consent.

Do you have to provide us with your personal information?

We require you to provide the following personal data in order to be able to conclude and perform the contract concluded with you, and thus provide you with the service:
• e-mail adress,
• login,
• Telephone,
• address,
• delivery address.

If for some reason you do not provide this personal data, unfortunately we will not be able to conclude a contract with you, and consequently you will not be able to use warsawdog.com. If required by law, we may require you to provide other data necessary, e.g. for accounting or tax reasons. Apart from these cases, providing your data is voluntary.

What rights do you have towards WARSAW DOG in terms of data processing?

We guarantee the fulfillment of all your rights under the General Data Protection Regulation, i.e. the right to access, rectify and delete your data, limit their processing, the right to transfer them, not to be subject to automated decision-making, including profiling, as well as the right to object to the processing your personal data. You can exercise these rights when:
• regarding the request to rectify data: you will notice that your data is incorrect or incomplete;
• regarding the request to delete data: your data will no longer be necessary for the purposes for which they were collected by the Company; you withdraw your consent to data processing; you object to the processing of your data; your data will be processed unlawfully; the data should be deleted in order to fulfill the obligation resulting from the law or the data was collected in connection with the provision of electronic services offered to the child;
• regarding the request to limit data processing: you will notice that your data is incorrect - you can request the restriction of the processing of your data for a period allowing us to check the correctness of this data; your data will be processed unlawfully, but you will not want it to be deleted; We will no longer need your data, but you may need it for defense or investigation
claims; or you object to data processing - until it is determined whether the legitimate grounds on our part override the grounds for objection;
• regarding the request to transfer data: the processing of your data is based on your consent or a contract concluded with you, and when the processing is automatic.

You have the right to lodge a complaint regarding the processing of your personal data by us to the supervisory body, which is the Inspector General for Personal Data Protection (address: General Inspector for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw).

In what situations can you object to the processing of your data?

You have the right to object to the processing of your personal data when:
• the processing of your personal data is based on a legitimate interest or for statistical purposes, and the objection is justified by the particular situation in which you have found yourself,
• Your personal data is processed for the purposes of direct marketing, including profiling for this purpose.

Remember that you can exercise your right to object from May 25, 2018.

Who do we share your personal data with?

We share your personal data with entities supporting us in the provision of electronic services, i.e. those that provide payment and courier services, support the promotion of offers, cooperate in marketing campaigns.

How long do we store your personal data?

We store your personal data for the duration of the contract concluded with you, and also after its completion for the purposes of:
• pursuing claims in connection with the performance of the contract,
• performance of obligations arising from legal provisions, including tax law and
accounting,
• preventing abuse and fraud,
• statistical and archiving,
• for a maximum period of 10 years from the date of completion of the contract.

We store your personal data for marketing purposes for the duration of the contract or until you object to such processing, whichever occurs first. For the purpose of accountability, i.e. to prove compliance with the provisions on the processing of personal data, we will store data for the period in which warsawdog.com is obliged to keep the data and documents containing them to document the fulfillment of legal requirements and enable control of their fulfillment by public authorities.

Do we transfer your data to countries outside the European Economic Area?

We do not transfer your personal data outside the European Economic Area.

Do we process your personal data automatically in a way that affects your rights?

Your personal data will be processed in an automated manner (including in the form of profiling), however, it will not have any legal effects on you or similarly significantly affect your situation.

What rights do you have towards warsawdog.com regarding the data processed?

The use of the above-mentioned rights is possible by sending a relevant request to the administrator's address provided above, in writing or electronically. This e-mail is also a form of fulfillment by warsawdog.com, as the administrator of personal data, of the information obligation referred to in the provision of art. 13 of the Regulation on the Protection of Personal Data.